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A newsletter providing you with information and insights
to help you meet your learning goals.
By ShaughnessyHowell
knowledge · focus · continuity
March 2007
In this issue: Knowledge Continuity
Hire employees and keep them for 30 years - that’s a vision that few companies still possess. Today’s companies are more likely to see employees come and go much more frequently. And when people leave, no matter what the reason, they may leave their replacements to fend for themselves with little information and even less knowledge on how to use that information successfully. As knowledge plays a critical role in the new information-based economy, companies are realizing that the lack of preservation of knowledge threatens the success of the organization itself.
The Role of Learning in Knowledge Continuity
As organizations work to preserve knowledge and transfer it from exiting employees to new employees, learning plays a critical role in the process. A comprehensive plan to document information, transfer knowledge and coach is key to successful continuity management. And the time to take care of business is well before employees leave. As you define, develop and implement your plan, here are some quick hits that you can do right away to better capture and transfer knowledge for new and existing employees.
Book Spotlight: Continuity Management
Three of the leading researchers on knowledge continuity are Hamilton Beazley, Jeremiah Boenisch and David Harden. They recently completed a book entitled, Continuity Management: Preserving Corporate Knowledge and Productivity When Employees Leave. It’s a comprehensive look at how organizations and individuals can preserve knowledge continuity between incumbent and successor employees.
How we can help:
The ShaughnessyHowell Team can:
» Conduct a comprehensive needs analysis to assess gaps and potential problems in knowledge transfer
» Develop an implementation plan for capturing knowledge and transferring it successfully to new employees
» Custom design an orientation program for new employees that kick-starts their performance
You'll notice a few changes...
We've changed the name of our newsletter to Bringing Performance Into Focus. It better reflects the focus of all that we do here at ShaughnessyHowell. We help you improve the way people perform.
Let us know how you're enjoying the newsletter and if there are topics you would like to see us address. We're always interested in your comments.
ShaughnessyHowell Inc.
156 King Street South, Waterloo, Ontario, N2J 1P6
Phone: (519) 746-5203
Fax: (519) 746-6135
www.shaughnessyhowell.com
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