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When to Bring in Help
If you conduct needs assessments for your organization, there may be times you want to call in some help. So how do you justify getting help with a needs assessment when you have the resources in house? 
 
It's time to call in the experts when:

> Solutions aren't clear

> There are differing opinions about what to do
> The stakes are high
 
Under these circumstances, it's always advisable to bring in a third party to provide a professional, impartial assessment of your performance issues.
 
When you do, be sure to define exactly what you expect of your service provider and the parameters for the project.
 

 A newsletter providing you with information and insights   
to help you meet your learning goals

By ShaughnessyHowell - builders of outstanding training programs
 
January 2006
In this issue: Identifying Training Solutions

If Training's The Answer, What's the Question?

Carl tells you that his team is not getting along well.  Jan complains about an employee whose performance review was poor. Sam has money left in the training budget for this year. They all want training.  How can you tell if training is really the solution?
 
Finding the Right Solution
 
Most training discussions begin when someone identifies a performance gap.  Performance gaps are the difference between an employee’s expected performance and the actual performance. A key element to conducting a needs assessment is identifying the reasons why a performance gap exists.
 
 
Selecting a Better Way
 
So you’ve identified training as a solution to a performance gap. Before you book the classroom and schedule the session, consider alternative training-based solutions that take less time and fewer resources.
 
 
How we can help:
 
The ShaughnessyHowell Team can:
»  Conduct a comprehensive needs assessment for your oganization
»  Consult on solutions for your performance-based issues
»  Design a made-to-measure learning initiative to address your training needs
 
 
ShaughnessyHowell Inc.
156 King Street South, Waterloo, Ontario, N2J 1P6
Phone: (519)746-5203
Fax: (519) 746-6135
www.shaughnessyhowell.com